Stop Drowning in Support Tickets
TriageAI automatically classifies incoming tickets by urgency and business impact, routing critical issues to senior staff before they escalate — in seconds, not hours.
< 2s
Classification time
99%
Routing accuracy
4h
Avg time saved/day
🔥
Urgency Scoring
AI assigns P0–P4 priority scores based on sentiment, keywords, and customer tier.
⚡
Instant Routing
Critical tickets go straight to senior staff via Slack, email, or your helpdesk.
📊
Live Dashboard
Monitor ticket flow, team load, and SLA compliance in real time.
Simple, Flat Pricing
One plan. Everything included. Cancel anytime.
Pro Plan
$45
/month per workspace
- ✓Unlimited ticket classification
- ✓Webhook & API integrations
- ✓Slack + email routing
- ✓Real-time analytics dashboard
- ✓Custom urgency rules
- ✓Priority support
14-day free trial · No credit card required
Frequently Asked Questions
How does the AI classify tickets?
TriageAI analyzes ticket text using large language models, considering sentiment, urgency keywords, customer tier, and historical patterns to assign a P0–P4 priority score with a confidence rating.
Which support platforms do you integrate with?
We support Zendesk, Intercom, Freshdesk, and any platform that accepts webhooks. You can also use our REST API to push tickets from custom systems.
What happens during the free trial?
You get full access to all Pro features for 14 days with no credit card required. At the end of the trial you can subscribe or your account pauses — no surprise charges.